Dear participant,

We are pleased that you are interested in/registered for one of our online training courses. On this page we have compiled some technical information for you.

You will need:

  • a stable internet connection
  • Headset (for participation via VoIP) or telephone (the number is displayed in the webinar room)

Often helpful in case of problems:

  • Change browser; we recommend Mozilla Firefox
  • Check Firewall Settings

If in doubt, consult with your internal IT department.


 Here you can do a system check

 or go directly to the test session.

 Lupe FAQ

 Important questions and answers can be found in the

 FAQ about webinar participation.

There is also a step-by-step guide.

At you will find help in case participation does not work out for technical reasons and you will also find short video tutorials (English). To do so, click on "Get Started" on the page and then "Join Webinar".

A short video tutorial is also available here.

Should you still have any questions or problems, please do not hesitate to contact us by telephone at +49 (0) 6083 / 9130-30 or by e-mail at


Waschweg 3, 61276 Weilrod, Germany 
Tel: +49 60 83.91 30-30
Fax: +49 60 83.91 30 930


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