Support services

imds professional support service

Customized support services for all your product & materials compliance requirements

If you need services relating to product compliance and material reporting or would like to outsource entire processes, we are at your side with help and advice.

Do you need support but are not yet sure which of our services is right for you? Book an appointment for a free, 15-minutes solution check. Together we will clarify your needs, estimate the costs and then send you a customized quote.

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Our support services

Flexible modular solutions to suit your needs

Some companies only have to meet a small number of materials compliance requirements and end up assigning these tasks to a member of staff who already has other duties to do. This is usually a very expensive solution, especially if it means highly qualified engineers are spending time on tasks such as completing Material Data Sheets. Other companies may only need extra support to cover staff sick leave and holidays or during particularly busy periods. And then there are companies that are overburdened by their many materials compliance requirements, so they are considering outsourcing. Whatever situation you are in, we’re here to help. We can help you decide the kind of support you need and can provide a wide range of modular solutions for many specialist areas.

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Individual Consultation

Coaching and Consulting
for every need

Project analysis

Our project analysis process involves working closely with you and your colleagues to identify tasks and responsibilities for the upcoming project. This can be carried out via video conference or in person at your premises. Our service includes checking order data, evaluating parts lists, calculating order volumes, setting up project management processes and determining the project timeline. We ensure that all aspects of the project, such as communications, information acquisition, customer and supplier management, and status updates are handled in a focused way. We also ensure that any data entry guidelines and approval procedures your customers have specified are carefully adhered to. Our team carries out a thorough analysis to ensure accurate planning and budgeting. This analysis also highlights ways you can improve processes within your company faster.

Project implementation

We can provide you with a complete end-to-end service so that you don't need to worry about any materials compliance issues at all. You can choose from our full-service package, or from a range of options and create your own customized package of support services. Outsourcing your compliance projects and processes to us will free up your valuable time so you can concentrate on your priorities. And it will save you money too. As our expertise covers such a wide range of topics, we can support you from project initiation to sign off. We will provide you with a dedicated contact to guarantee continuity throughout the project. In addition, we use the latest project management tools so you can check how the project is progressing at any point. Product Environmental Compliance obligations must be dealt with responsibly as there can be legal consequences if mistakes are made. Rushing the process is very unwise and it is important to seek the right professional advice. This is where we can step in. Join the many other companies that have benefited from our extensive knowledge and expertise.

Conformité des matériaux et des produits FR, Material and product conformity

Full Service

Our one-stop Product Environmental Compliance solution

Recommended by DXC Technology

As a service provider authorized and recommended by DXC Technology, we are your reliable partner for all tasks related to the International Material Data System IMDS and the System Compliance Data Exchange CDX. We will be happy to advise you and take care of all processing steps for you. No matter whether you want to register for the first time, purchase licenses, carry out a reorganization (Merge/SplitOff) or use additional functions and tools such as the IMDS-a2.

As highly experienced experts, we know our way around a wide array of management systems and databases. Whether you intend to use internal or web-based systems, we can help you select the right system to meet your needs.

You can currently choose from a wide range of databases to help you meet your Product Environmental Compliance obligations. These enable you to map material data digitally so that it can be evaluated according to various legal and customer-specific requirements or forwarded to customers within the appropriate database system. Examples include the IMDS with its supplementary tools IMDS-a2, CDX, CAMDS, BOMcheck, Silicon Experts, and the SCIP database which was developed to meet the requirements of the European Waste Framework Directive (WFD).

Internal material compliance systems also ensure product information meets all necessary requirements. The aim is to create an efficient process, which provides added value in operational terms, and to continuously optimize the control of corporate and operational processes. Examples include SAP EHSM, iPoint IPCA, Siemens TeamCenter, PTC Windchill, and Assent Compliance Platform. We have in-depth knowledge of these and other systems and can efficiently manage them on your behalf.

We also have experience with many company-specific solutions, which are adapted to specially predefined parameters and requirement profiles. These include YMDS for Yamaha and GP Web for Panasonic.

There are many different options when it comes to reporting conflict minerals. The Responsible Minerals Initiative (RMI) Excel template CMRT can be used or equivalent modules if the data already exists in other data management systems. Examples of these modules include the CMD Manager in the Compliance Data Exchange (CDX), iPoint Conflict Minerals, and the Conflict Mineral Module by Assent.

Whichever solution you use or intend to use, we’re here to support you.

We offer a full end-to-end service covering a diverse range of Product Environmental Compliance subject areas. We handle registration processes, onboarding activities, data preparation, data entry and verification, reporting, and supplier and customer management. Our end-to-end service covers all these tasks and responsibilities, so you don’t have to worry about a thing.

To find out more, get in touch with us for a free consultation and non-binding quotation.

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